Rather a good summary, I think
For laughs, I followed a link to The Economist's page of business etiquette tips for visitors to Toronto . . . and found them to be a pretty good guideline for getting along with the aloof and prickly Torontonian:
- Business cards are usually exchanged after meetings, rather than during introductions.
- Once the working week is over, Torontonians value their free time. Important meetings are not typically scheduled for late on Friday afternoons, and you should not try to set up meetings at weekends.
- In this multicultural city, with roughly 80 ethnic groups, language and cultural differences are the norm rather than the exception.
- Understatement and a low-key demeanour are looked upon with favour. Boasting about past achievements or hyping up a product should be avoided in Toronto.
- Unless your host indicates otherwise, stick to sparkling mineral water during a business lunch; midday meals here tend to be dry.
- Ice hockey is a local passion. Toronto's home team, the Maple Leafs, are simultaneously loved and loathed by locals, most of whom support the team despite its failure to win the Stanley Cup, the sport's top prize, since 1967.
If you're visiting Toronto on business, you could do much worse than to read the rest of the list. The final entry is particularly appropriate: "Many Canadians nurture both inferiority and superiority complexes about America. Tread carefully."
Update: Occasional commenter "Lickmuffin" has taken the time to reverse-engineer the original draft of the story in the comments. I do encourage you to read 'em . . .
Posted by Nicholas at August 20, 2007 08:55 AM
The first draft of the article:
- Toronto is a work-oriented city, but the city itself does not actually work.
- The business day generally starts at 8.30am and ends at 5.30pm. If you are lucky. Those in the IT industry can expect 19 hour days and a nice dumpster to live in at the end of their careers (which, typically, will be about 9 months after one starts a new position).
- Business cards are usually exchanged after meetings, rather than during introductions. Do not expect any of the names to be pronouncable. Names with far too many vowels are mandatory in some offices, especially in government.
- Once the working week is over, Torontonians value their free time -- it's the only time they can attend to their grow ops, brothels, lap dance dens, and other sources of supplemental income. Indulgences vary by business sectors and the dominant demographic groups in those sectors.
- In this multicultural city, with roughly 80 ethnic groups, language and cultural barriers are the norm rather than the exception. If you are not stabbed or stoned by lunchtime, you are doing something wrong.
- Canada is officially bilingual, and the federal government works (ha ha) in both English and French. In Toronto however, your business contacts are likely to be flag-of-convenience hyphenated Canadians.
- Understatement and a low-key demeanour are looked upon with favour. Boasting about past achievements or hyping up a product should be avoided in Toronto. Remember that the only way Ontarians can function in the global economy is by relying on a devalued currency. Do not boast about achievements, as Torontonians cannot do the same.
- Risk-taking and unconventional thinking do not tend to be the norm. Everyone is pretty much beaten into submission. And they like it.
- Unless your host indicates otherwise, stick to sparkling mineral water during a business lunch; midday meals here tend to be dry. Weed and hash are OK, though. Dude.
- There is a tendency to keep business and private life firmly apart. It's not because there's any sort of respect for privacy; it's just that employers here don't give a flying f@ck about you as an individual.
- It follows that invitations to private homes of business associates are rare and significant. If you are invited, expect to (at best) be physically violated or (at worst) to be dismembered and stored in a freezer in the basement.
- Ice hockey is a local passion. Toronto's home team, the Maple Leafs, are simultaneously loved and loathed by locals, most of whom support the team despite its failure to win the Stanley Cup, the sport's top prize, since 1967. And to mark that solemn occasion, Toronto stopped building infrastructure in the same year.
- If you're visiting Toronto in the middle of winter, "bring sandals and sunscreen" the local tourism guide advises. This is the locals' idea of revenge on all those dumb asses who think Toronto has polar bears and igloos.
- Pay attention to Canadian holidays: they are different from American and British ones in that there are no good sales during the holidays.
- Many Canadians nurture both inferiority and superiority complexes about America. Those with inferiority complexes are known are realists; those with superiority complexes are f@cking Trudeaupian hippies. You probably will not be dealing much with them, as few of them have jobs.
Images to accompany the article:
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In the bleak midwinter
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In the bleak midspring
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In the bleak midsummer
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In the bleak midautumn